Columbus, Ohio – As Ohio’s 988 Suicide & Crisis Lifeline commemorates two years since its inception, state leaders are lauding its critical role in providing immediate assistance to individuals grappling with emotional distress and thoughts of suicide.
Governor Mike DeWine emphasized the lifeline’s profound impact, stating, “988 is saving lives by connecting Ohioans in crisis with crucial support around the clock, when they need it most. In just two years, this service has handled nearly 340,000 calls, texts, and chats, underscoring its vital role in our state’s mental health safety net.”
Since its launch on July 16, 2022, Ohio’s 19 call centers – the highest number in any U.S. state – have achieved an impressive average speed-to-answer rate of 25 seconds, significantly faster than the national average of 36 seconds. Moreover, only 2% of calls have needed to roll over to the national 988 network, demonstrating robust local capacity to handle crisis calls effectively.
The lifeline serves anyone experiencing a mental health or substance use crisis, providing confidential assistance for issues such as suicidal thoughts, emotional distress, financial struggles, and relationship challenges. LeeAnne Cornyn, Director of the Ohio Department of Mental Health and Addiction Services (OhioMHAS), highlighted the lifeline’s role as a vital community resource. “Reaching out to 988 during a behavioral health crisis should become as instinctive as dialing 911 for emergencies,” Cornyn stated.
Currently, 36% of Ohioans are familiar with the 988 service, surpassing the national awareness rate of 17%. To boost visibility further, OhioMHAS launched a statewide awareness campaign featuring the Ohio988 Materials Generator. This initiative allows organizations and individuals to create customized promotional materials, including posters and social media content, to raise awareness about 988’s lifesaving capabilities.
Across Ohio, communities are mobilizing to promote awareness. For instance, the Huron County Board of Mental Health and Addiction Services has partnered with local law enforcement agencies to affix 988 decals on vehicles. In Columbus, the Department of Public Utilities has installed signs at key locations and trained staff in crisis intervention.
As Ohio’s 988 enters its third year, state mental health leaders are urging continued efforts to spread awareness and support for the lifeline. “Every effort to promote 988 contributes to saving lives,” said Doug Jackson, Ohio’s 988 Administrator. “Together, we can ensure that those in crisis have access to the support and hope they need.”
For confidential assistance, individuals in crisis can call or text 988, or visit 988Lifeline.org. More information is available at mha.ohio.gov/988.
This news story provides a comprehensive overview of Ohio’s 988 Suicide & Crisis Lifeline, highlighting its impact, statistics, community involvement, and ongoing efforts to raise awareness.
