USA – A nationwide recall for glass cooktops has been issued for the following brands, Whirlpool, KitchenAid and JennAir brand glass cooktops with touch controls. Lowe’s, The Home Depot, Best Buy and other home improvement, home appliance and other stores and online from March 2017 through August 2019 for between $1,150 and $2,500.
Whirlpool Corporation has received 133 reports of incidents involving the cooktop surface elements turning on by themselves. This resulted in 14 reports, including 13 in the U.S. and 1 in Canada, of heat damage to nearby items and four reports of items catching on fire, including one report of property damage. Two minor burn injuries have been reported.
This recall involves cooktops with a glass cooking surface, touch controls, radiant and downdraft radiant models sold under the Whirlpool, KitchenAid and JennAir brands with the following model numbers. They were manufactured from December 2016 through July 2019. The brand name is printed on the cooktop and the model number and serial numbers are printed on the underside of the cooktop. The model numbers beginning with K are KitchenAid models, the model numbers beginning with W are Whirlpool models, and the model numbers beginning with J are JennAir models.
KCES950HSS
KCES950HBL
KCES956HSS
KCES956HBL
WCE97US0HS
WCE97US0HB
WCE97US6HS
WCE97US6HB
JEC4430HS
JEC4430HB
JEC4536HS
JEC4536HB
JEC4424HB
Downdraft Radiant Model Numbers Begin With:
JED4430GB
JED4536GB
JED4430GS
JED4536GS
Consumers should immediately contact Whirlpool to arrange for a free installation of a replacement cooktop. When not in use, turn the unit off at the circuit breaker. Do not leave flammable materials or empty cookware on or near the cooktop.
